Helping growth-stage service businesses double their revenue.
Expand your market footprint and drive next-level revenue growth with custom-built, scalable systems.
With our unique combination of process design, customer experience insights, and technical expertise, we position your business to stand out as the preferred choice in a crowded online marketplace.
Common challenges of Navigating growth
As service businesses grow, the systems and tools that worked early on often can’t keep up with increased demand. It’s easier to rely on manual work when you’re a small team with fewer customers. But now:
Leads are slipping away due to missed follow-ups and miscommunications.
Sales conversion rates are dropping because your team doesn’t close deals as effectively as you.
Your personal touch is fading, the very thing that once set you apart.
Burnout is looming, and you’re worried about losing your top talent.
AI and personalization feel essential but overwhelming to integrate into your processes.
If this sounds familiar, you’re not alone. Growing pains are natural—but they don’t have to hold you back. We’re here to help you tackle these challenges, streamline your systems, and unlock your next stage of growth.
Solutions
Through strategy, design, and implementation, we help service businesses build the necessary infrastructure for significant revenue growth.
Systems and Process OptimizatioN
We begin with a Systems Growth Audit—a collaborative deep dive into your operations to uncover inefficiencies impacting lead conversion and customer satisfaction.
You'll receive a clear, actionable roadmap to optimize your backend systems. Our solutions address today’s challenges while building a flexible foundation for 5–10 years of sustained growth.
If your current tools no longer serve your needs, we’ll guide you toward the right technology for your business. And if you’re satisfied with your tools, we’ll enhance their impact by implementing automations that improve flow and data synchronization, making your business run like clockwork.
Expert Integrations and AutomationS
We specialize in creating smooth, end-to-end workflows that eliminate administrative headaches and maximize the value of your existing systems.
From lead capture and management to billing and client service, we’ll streamline manual processes and connect siloed data. The result? A business that’s smarter, faster, and ready for scalable growth.
Customer Experience Design
Today’s customers demand fast, intuitive, and seamless experiences—expectations that even small businesses must meet to thrive. That’s why we design systems and processes that put your customer journey at the heart of everything.
We’ll analyze every touchpoint to identify where friction is costing you leads, satisfaction, and loyalty. Together, we’ll craft the ideal customer journey—and when you’re ready, we’ll turn it into a reality.
achieve growth Without Compromising What Matters
Wendy Harrison Consulting has empowered businesses across the country to achieve remarkable outcomes, including over a 100% increase in set appointments, a 35% rise in revenue, and improved accountability and performance within sales teams.
Most importantly, we help business leaders attain these results while fostering greater freedom and building companies that align with their core values.
Explore our services
The SYSTEMS growth audit
The Growth Audit is a comprehensive review of your backend systems and sales process through the lens of your customer's experience. We'll identify what’s causing valuable leads to slip through the cracks and create a clear, actionable plan to enhance every customer interaction, ease the burden on your team, and convert more prospects into loyal, long-term clients.
Growth Engine Implementation
For those who need more hands-on support, we take the findings from the Growth Audit and fully implement the solutions. Whether you prefer a “done-with-you” or “done-for-you” approach, we’ll build a custom system that drives higher conversions and ensures better client retention.
I’m an operational systems expert with a long track record of creating structure out of chaos in industries spanning real estate, retail, education, and the performing arts.
I started Wendy Harrison Consulting to help growth-stage service businesses better organize their systems to increase revenue and empower founders to enjoy guilt-free time off. As my business has evolved, I’ve shifted focus to helping businesses meet the demand for seamless, memorable customer journeys. In today’s crowded online space, even a little friction in the early stages of lead capture and conversion can send interested prospects elsewhere.
The projects I love most are juicy and complex, and require me to navigate and integrate diverse backend platforms. I’m all about finding smart solutions to technical challenges, all while keeping the user experience a top priority to create an effortlessly smooth frontend experience.
When I’m not sitting in front of a computer, you can find me lifting weights at the gym, running around all of DC’s monuments, hiking and backpacking secluded trails, or taking my rescue pup, Fernie, to the local dog park.
Hey there, I’m Wendy!
Remove Your roadblocks to growth
If you're an ambitious founder looking to double your revenue but finding it harder than expected, you’ve come to the right place! Take the first step and schedule a free consultation to discover how you can:
Create systems that double your revenue while SIMPLIFYING the work for you and your team
Turn more of your qualified leads into loyal long-term customers
Position your company as the market leader through seamless customer journeys